1: Organizational Capabilities, Hardware Architecture, Software, Telecommunications, Site Design, Human Resources.
2: A methodology for understanding the business objectives of any system and designing an appropriate solution. System analysis/planning, Systems design, Building the system, Testing, Implementation.
3: System design specification, Logical design, Physical design.
4: Better speed and ease of use for the customer.
5: Vertical scaling is increasing the processing power of individual components and Horizontal scaling is using multiple computers to share the workload and increase the footprint of the installation.
6: Functionality, Informational, Ease of use, Redundant navigation, Ease of purchase, Multi-browser functionality, Simple graphics, Legible text.
7: Common Gateway Interface, Active Server Pages, Java.
8: Privacy policies and Accessibility rules.
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